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This Returns Policy forms part of the Pick n Pay (PnP) Online and General Terms and ConditionsPlease note that our delivery agents are not authorised to return goods on delivery unless the reasons ...

Yes, you will. If you receive an order that is short delivered, please ensure you note the missing items with the driver and on the delivery note. These items will be refunded once the documentatio...

Should you not be entirely satisfied with your order, you are welcome to return any product, which was purchased as part of an Online Shopping order, to the delivery driver. Returns must be marked ...

No returns will be accepted if:Goods have been altered in any way; andThere is a health risk attached to the return of the goods due to public and food safety regulations.

In their original packaging; andIn their original condition

Should you need to return an item, received through our delivery service, after the driver has left, it is your responsibility to return the item to a Pick n Pay store. The www.picknpay.com deliver...

Please bring it to your nearest Pick n Pay store in its original packaging. If you received an online shopping order with a defected item/s, simply give it to the driver for return. Remember, your ...

Yes, you can. Pick n Pay will gladly refund perishable goods should customers not be satisfied with the quality thereof, provided that it is within the product’s expiry date and if is in its origin...

We do not refund or exchange cigarettes earrings for pierced ears; beauty products where the packaging has been opened, underwear (ladies, men and children); and baby products (if packaging has bee...

Once we have accepted a return and approved a refund, you will receive the refund in the same manner as payment was made.