Will I Get Refunded For An Item That Was Paid For But Not Delivered?

Yes, you will. If you receive an order that is short delivered, please ensure you note the missing items with the driver and on the delivery note. These items will be refunded once the documentation is returned to the fulfilment store.

Please note – any items under the “Not Supplied” section of your invoice have not been charged and therefore a refund is not necessary, as these items were unavailable or out of stock.